A full service pet grooming software

Tag: Customer Experience

Understanding Your Pet Grooming Customers: The Pet Parents

Understanding Your Pet Grooming Customers: The Pet Parents






Understanding Your Pet Grooming Customers: The Pet Parents Last time we spoke about the need to walk two paths when opening a pet grooming business. One path is caring for your pet clients, a topic we discussed at length last time. The other is caring […]

Understanding your Pet Grooming Customers: The four-legged clients

Understanding your Pet Grooming Customers: The four-legged clients






Understanding your Pet Grooming Customers: The four-legged clients Opening a pet grooming business is a big step and, unlike most businesses, introduces you to two tiers of clientele: your biped customers and your fluffy, quadruped clients. Clients who can walk and talk have an easier […]

At the End of the Day, It’s All About the Customer Experience

At the End of the Day, It’s All About the Customer Experience






Customer Experience – The Make or Break of your Grooming Business There is a long held belief in business that the customer is always right. Some may disagree, but, the truth is, whether the customer is right or wrong, if he/she is dissatisfied, it is […]