Quick Widget for new and existing customer logging: This is like callerID on steroids. If you have an inbound call to your business, your GroomProPOS app will light up with a link to bring you directly to the customers' new or existing profile. Never before has it been this easy to navigate your CRM software. The customer logging widget increases efficiency by making it easier to notate, schedule, and check out customers. To learn more about how this feature works "How To" article.
Inbound Call Logging : Use GroomProPOS to track calls generated to your business. Optionally, all callers can be prompted with a "this call may be recorded" message to record inbound calls while still ensuring you're pet grooming is compliant with any state laws. This provides a great tool for checking in on employee conversations with customers, and provides a point of reference to remember details from past conversations.
QuickBooks Integration: Stop wasting time and sync your payment/invoicing data to QuickBooks with the click of a button! GroomProPOS allows for seamless integration of payment and invoicing data between your Punchey and QuickBooks accounts. Now, you can spend more time focusing on growing your pet grooming business, and less time worrying about numbers of the past. To learn more about GroomPro's ability to integrate with QuickBooks view our "How To" article.
Upsell Services: Upselling is everything! If your company offers add-ons for your pet grooming services, you can now directly link them to the services they are connected to. GroomProPOS will now pull these add-on options directly to your checkout screen when you select a service, so you and your employees will never forget to go for that extra money. Increase profits, provide more detailed service, and make life easier for your employees! To learn more about GroomPro's add-on feature view our "How To" article.
Run Management by breed or dog size: From petite pup to larger breeds, you can now restrict which stays to specific pet sizes or pet types. Get rid of any confusion or issues when booking new pets, and make it easier on new staff who may not be quite as familiar with the ways of your business quite yet. To learn more about GroomPro's run management features see our "How To" article.
Click 2 Call: Why use your antiquated phone system when you can call customers from your business line with the click of a button? GroomProPOS has introduced "Click 2 Call" features that enable outbound calling directly through our software platform. Every call will be recorded and documented in the system as well, for easy access in case you forget details about your pet grooming appointment you just set up over the phone. To learn more about GroomPro's Click 2 Call feature view our "How To" article.
Cash Management Controls: Using GroomProPOS cash management control, you have full ability to keep track of the cash and check transactions keeping responsible every employee who handles money within your pet grooming business. Looking to easily organize, but skip the drawn out closing process? Are you a small, or owner-operated business? Well, GroomPro makes it easy for you to turn these Click here to learn how to toggle these settings on and off.
Adjust Ledger Using Credits: Some of your pet grooming customers may have credits applied to their account from gift cards or other similar scenarios. If you have a customer with a balance due on their invoice ledger, GroomProPOS now allows you to use any unapplied credits that they may have to adjust the invoice balance. This saves time that you may have spent trying to track down a customer for payment, while at the same time keeping the bookkeeping in order. To learn more about applying credits to satisfy a customers ledger, view our "How To" article.
Record External Transactions: GroomProPOS customers get the most out of their experience when they are able to utilize the software throughout the entire flow from booking to payment to review requests and further. Don't use GroomPro for credit card processing? Use an external terminal to check out your pet grooming customers? Not a problem! We have introduced the ability to log credit card transactions in our system even if you are using an external credit card terminal. This means that you now can keep accurate tabs on your pet grooming business' revenues and expenses even if you don't use our software for processing. Click here to learn how to toggle these settings on and off.
Low Inventory Notifications: Keeping track of inventory is only one of the many responsibilities of pet grooming business owners. When handling your day to day business needs, it may slip your mind to check your inventory stock every single day. With GroomProPOS you can set low inventory alerts. Under your GroomPro inventory management settings, you can set a specific quantity and you will be alerted when any product hits that level. This reminds you to put in a purchase order before you run out.
Inventory Reports: Keeping accurate tabs on your pet grooming product inventory is essential to maximize profit margins. Having too much inventory sitting in stock can cause a loss in profits due to expired products, and running out of inventory limits the number of sales you can possibly make. With our technology, GroomProPOS can accurately keep tabs on the amount of inventory you have on hand. With our very friendly user interface, GroomPro makes keeping track of product quantities a problem no longer! "How To" article.