I have an existing customer database, what do I do?
If you have your customer records electronically stored we can easily import them for you. Once you create
your account, your setup specialist will reach out and ensure a smooth transition.
Do I need any hardware to checkout Customers?
Nope! We provide a card reader for free and that’s all you need for our paperless POS. Easy Peasy. Some
businesses also want a receipt printer and cash drawer. If so, give us a ring at (855) PUNCHEY and we can
help you out!
What is Punchey?
Punchey is our parent company and provides the PCI compliant payment gateway for the GroomPro POS
Software. We use this to securely connect and process Visa, MasterCard and Amex transactions. You can
check them out here www.punchey.com.
Does GroomProPOS work on a phone?
The ideal setup for a retail business poised for growth is to have a dedicated computer at their checkout
station. That said, for mobile jobs and individuals, we have an iOS and Android app for you to use to
What if I have more than 1000 Customers?
No problem! as your business grows we grow with you. Simply add capacity in 1000 customer increments as
Can I use my Own Merchant Account?
Yes you can. GroomPro integrates with over 99% of merchant accounts including, FirstData, WorldPay,
Heartland, Global Payments, Elavon and many more!